Privacy Policy

Deliveryfu.ph is an online grocery delivery service, developed by a group of young Filipino millennial, which aims to ensure fast, convenient, and safe delivery of fresh groceries across Dumaguete City right at your doorstep.

 

Costumer Confidentiality

We value our customer’s confidentiality seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is related to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.


BY USING OUR WEBSITE (COLLECTIVELY, THE "SERVICE"), YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

Please review the following carefully so that you understand our privacy practices.

If you have any comments, suggestions or complaints, you may contact us (and our Data Protection Officer) at deliveryfu@livehelp4us.com.


Collection of Personal Information

When you create a DeliveryFu account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include your:

- Name 

- Delivery Address 

- Email Address 

- Contact Number 

- Mobile Number 

- Date of Birth 

- Gender


We will be collecting your personal delivery address, to be able to properly fulfill your order. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the account level. Rest assured usage of your delivery address is user-initiated, and we will not be sending you marketing or sales related materials without your consent.


We may also collect information on the groceries you are ordering from us, including type, service requested, brand, variants, and size.  In addition, we may take photos of the groceries that were delivered to your doorstep.  Our primary goal in collecting information is to provide you with an enhanced experience when using the Service.

If you wish to apply for a job on our site we may collect personal information such as your name, email address, phone number and additional information such as resume, gender, and your ethnicity. We use the information collected within this area of the site to determine your qualifications for the position in which you have applied and to contact you to set up an interview.


How We Use Your Information

Our primary goal in collecting information is to provide you with an enhanced experience when using the Service. We use this information to closely monitor which features of the Service are used most, to allow you to view your order history, store your credit card information on a secure page, view any promotions we may currently be running, rate delivery personnel, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, we use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the credit card information you provide us to bill you for services.


The Company may use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.


Our Disclosure of Your Information

We do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this privacy policy.

The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law.


Children under the age of 13

The Company cares about the safety of children. Because the Service is not directed toward kids, children under 13 are not allowed to register with or use the Service. We do not knowingly collect personal information from anyone under the age of 13. If we discover that we have collected personal information from a child under 13, we will delete that information immediately.


Changes in this Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.